The modern real estate market demands speed, accuracy, and convenience in communication. To prevent realtors from wasting time switching between dozens of services, the specialists at Plektan have gathered all communication channels in a single CRM system.

📞 IP-TELEPHONY

Thanks to integration with Binotel and Ringostat, you can connect and configure IP telephony directly in the CRM. This allows you to:

* make calls directly from the system;

* record the history of conversations with the client;

* monitor team performance in real-time.

💬 PLEKTAN MESSENGER

The internal messenger allows you to communicate with both colleagues and realtors from other agencies. Messages from OLX and DIM.RIA left by clients are automatically duplicated in your chat, meaning there is no need to jump between sites — simply respond within the CRM.

📤 QUICK OBJECT SHARING

Sharing an object with a client has become even simpler. Select the desired ad → click "Share" → choose a method: email, Viber, or Facebook. All contact details will be pulled automatically, saving you time.

📩 AUTOMATIC CLIENT NOTIFICATION

CRM Plektan takes over part of your workload. Clients with ads like "I want to buy"/"I want to rent" automatically receive new object options or notifications about price reductions:

* via Viber,

* to the email,

* or both ways simultaneously.

As a result, the realtor gains complete control over all communications, while the client enjoys quick access to relevant information and a sense of continuous attention from the agency. The communication process can be simple, effective, and truly modern.