Effective communication is the key to customer trust. In CRM Plektan, the ability to send offers to buyers and tenants directly from your GMail account — company or specific employee — has been provided.

Such letters appear as personal addresses, not as automated mail from the technical address noreply@plektan.com. The client sees a familiar name, opens the message faster, and responds more often — after all, they are communicating directly with you.

▪️ WHY THIS IS CONVENIENT AND BENEFICIAL

✔️ Communication personalization. Clients receive letters from a specific manager or company, not from an anonymous address.

✔️ Quick response. You see replies immediately in your mail and can respond quickly.

✔️ Transparency. In the CRM, every letter is recorded — date, time, sender's address, delivery status.

✔️ Company control. The manager can connect the corporate GMail, so the correspondence is conducted on behalf of the agency.

▪️ HOW THIS WORKS

➖ If the agent has connected their GMail — offers are sent from their mailbox.

➖ If GMail is not connected — the system automatically sends a letter from the company's corporate email.

➖ If no account is connected — letters are sent from the standard address noreply@plektan.com.

All actions are automatically recorded in the announcement events — you always know from which address and when the proposal was sent.