🧮 For the agency manager, it is important to see not the "big picture", but the actual effectiveness of each agent and department. That is why the tool "Personnel - Events" was created in the CRM Plektan.

This is analytics that shows who, how many, and what actions are actually performed — per day, week, month, or any other period.

WHAT YOU GET AS A MANAGER:

🔹 Transparent statistics for each agent

You see the number of completed events, not just the availability of announcements in the system. Each action is recorded and counted.

🔹 Separate analytics for departments

Compare departments with each other, assess the workload, dynamics, and overall efficiency of the team.

🔹 Flexible filters for any request

Select the period, event types, employees, or departments — and instantly get the necessary analytics without unnecessary settings.

🔹 Saved searches — control without routine

Set the filters once — save them. The next time, statistics can be accessed in just a few clicks.

🔹 Graphs for quick management decisions

Highlight the necessary data and view it in the form of visual graphs of changes.

🔹 Export to PDF

Ready reports for management, partners, or internal meetings — in just a few clicks.

The "Personnel - Events" analytics provides the manager with a complete picture of the actual work of the team: from the level of engagement of each agent to the effectiveness of departments as a whole.

👉 Make informed management decisions based on facts, not guesses and assumptions.