🔝While agents focus on clients and deals, the manager needs to see the big picture as a whole. Not from words, not from tables "on the knee," but from real data. This is why CRM Plektan has gathered analytics that shows how the agency actually works — for each agent, department, and direction.

CRM Plektan records and analyzes key indicators of daily work:

🔸 how many leads come in and from which sources

🔸 how they move through the sales funnel

🔸 which deals generate profit and where potential is lost

🔸 who among the agents is actually working and who is just "present" in the system

CRM provides detailed analytics of leads, deals, bonuses, calls, and publications. You see staff activity through the "Personnel — Events" module, monitor calls and logins to the system, analyze the effectiveness of advertising platforms and feeds. All information is collected automatically — without manual reports and constant requests to the team.

📌CRM Plektan gives the manager the main thing — control without micromanagement. You make decisions based on facts, plan budgets, adjust strategies, and see the results of every management action.